Terms and Conditions

It is important that you read and understand these terms and conditions before proceeding with this transaction. Only proceed with this transaction if you wish to be bound by the terms and conditions set out below (the "Terms").

1 Purpose and effect

1.1 These Terms set out all the terms of agreement other than price between you as buyer and us as seller, in relation to the sale and purchase of the item(s) identified in the invoice overleaf, which we refer to below as the "Piece" (the "Contract"). We confirm that we either own the Piece or are authorised to sell it on behalf of the owner.
1.2 If you wish to rely on any variation of, or addition to these Terms, you must ensure that the variation or addition has been agreed by us in writing.

2 Statements about the Pieces

2.1 All statements by us as to the authenticity, attribution, description, date, age, provenance, value, historical significance, title or condition of the Piece constitute our judgement and opinion only (save that this shall not operate so as to exclude any liability on our part for misrepresentation) and are not warranted by us.
2.2 Our description of the Piece is partly dependent upon information provided by experts and we are not liable for the statements, data, information and opinions of others or any changes in expert opinion which may take place subsequent to the sale.

2.3 While we will on request explain the condition of the Piece at the time of the sale and provide any information in our possession about condition for which you may reasonably ask, we will not be responsible for any subsequent deterioration of the Piece, however caused, after the sale.

3 Payment of purchase price

3.1 You must pay us the full price for the Piece (without deductions), together with delivery costs, any VAT and any amounts payable to us under clause 6 below but excluding any deposit or advance that you may already have paid (the "Price"), on the earlier of: (a) the expiry of any payment term as shown on the invoice; and (b) the time of delivery of the Piece. Payment is only made once we receive cleared funds representing the full amount.

3.2 Payment may be made by wire transfer, cash (subject to any thresholds we may set) or credit card, as agreed and set out in the invoice. Where we agree to payment by cheque, acceptance is conditional upon the cheque being cleared in full on first presentation.
3.3 All payments shall be made in the currency specified in the invoice.
3.4 If you fail to make full payment within the relevant period, we shall charge you interest on the amount unpaid at the rate of 4% per annum above the NAT WEST base rate from the date when payment was due until payment is made in full.

4 Collection of the Work and passing of risk

4.1 You must collect the Piece from the address specified in the invoice at the agreed date and time, within 8 weeks of the date of payment, unless it is agreed in writing that:
4.1.1 we should deliver it to you; or
4.1.2 you should make your own arrangements for someone else to collect it for you.

4.2 Risk of loss and damage to the Piece shall pass to you on the time and date agreed for collection or delivery of the Piece. From the point at which risk passes to you, you are responsible for insuring the Piece against all risks, including during collection or transit.

5 Passing of ownership

5.1 Full legal title to the Piece will not pass to you until we have received in full in cleared funds all sums due in respect of the Piece. 5.2 If you have possession of the Piece before full payment has been made, you must:
5.2.1 keep possession of it, not sell it or hand it over to any other person or dispose of any interest in it;
5.2.2 in the case of a Piece consisting of more than one item, keep those items together;

5.2.3 keep any identifying marks showing that we own the Piece clearly displayed;
5.2.4 store the Piece on your premises and at no cost to us, separately from other property;
5.2.5 at our request, and after we have given you reasonable notice, allow us or a third party acting on our behalf to have access to the Piece in order to inspect it; and
5.2.6 preserve the Piece in the same state as it was on delivery and in particular, not restore, repair, clean or reframe it without our written consent.

6 Export

6.1 If the Piece is to be exported from the United Kingdom, whether to other countries within the European Union or outside the European Union, it will be your responsibility to obtain the relevant export licence.
6.2 When making arrangements for export of the Piece, you must:
6.2.1 comply with all requirements of any relevant tax authorities (including, if applicable, HM Revenue and Customs), any export licensing authorities and any other relevant official bodies; and

6.2.2 reimburse to us any sum claimed if HM Revenue and Customs, any relevant tax authorities or any other official body makes any claim against us for VAT, sales tax, use tax or any other expense or penalties resulting from your failure to comply with the relevant requirements for export and import.
6.3 When on its sale to you the Piece is intended for export, you will be charged for VAT on the Piece should it not be exported.

6.4 In any event you will be responsible for paying any taxes including but not limited to import tax, duty, merchandise, sales or user tax that have to be paid in the country of destination whether on shipment or on import or at any other time.
6.5 Unless otherwise agreed in writing, the sale of the Piece is not dependent on either us or you obtaining an export licence and failure or delay in obtaining a licence will not constitute a basis to cancel a purchase or delay payment for it.

7 Breach by the buyer

7.1 If you fail to pay the Price in full (or if we agree with you payment by set instalments and you fail to pay any one or more instalment) by the due date, or if prior to you paying the Price in full you fail to comply with the obligations set out in clauses 5 and 6 above, or otherwise do or fail to do anything which may in any way imperil our ownership of the Piece or the Piece itself, we are entitled (without prejudice to our other rights and remedies at law) to either:
7.1.1 terminate the Contract, repossess the Piece and claim damages for any loss we have suffered; or
7.1.2 at our election, treat the sale as cancelled, and repossess the Piece, in which case (and only in which case) we shall following the safe return of the Piece, refund to you any part of the Price you have paid, after deduction of any sums due to us including but not limited to costs of recovery and restoration of the Piece.
7.2 We shall also have the right to repossess the Piece and cancel the sale if before you make full payment of the Price to us, proceedings occur in the UK or elsewhere involving your solvency (including but not limited to the presentation of a bankruptcy petition or winding-up petition; or the convening of a meeting to wind you up voluntarily).
7.3 Where we notify you of the exercise of our right to repossession, you will within 7 days of such notice, return the Work to our address (as set out in the invoice) at your cost and risk or tell us where the Work is kept and allow us to enter the premises where the Piece is (separately) kept and take the Piece away at your cost (it being understood that where the Piece consists of more than one item, our rights of repossession extend to all such items).

8 Limitation of our liability

We shall not be liable for business losses (including loss of profits, loss of business or loss of anticipated savings) which you may suffer in connection with buying the Piece. Any liability to you for losses you suffer arising from the Contract or purchase of the Piece shall be limited to the Price paid for the Work (excluding any delivery costs and VAT) and is strictly limited to losses that were reasonably foreseeable. Losses are foreseeable where they could be contemplated by you and us at the time the Contract is formed. Nothing in this clause 8 limits or excludes our liability for: (a) death or personal injury caused by our negligence or any of our agents; (b) fraud; or (c) for any other liability that may not, under English law, be limited or excluded.

9 Rescission

We will have the right, but not the obligation, (acting reasonably) to rescind a sale without notice to you, where an adverse claim is made by a third party, including but not limited to, someone claiming ownership of the Work. Upon notice of our election to rescind the sale, you will promptly return the Piece to us. We will then refund the Price. The refund of the Price will constitute your sole remedy and recourse against us with respect to such claims.

10 Copyright

The copyright subsisting in all images and other materials produced for the sale of the Piece is owned by us and such images and materials may only be used with our permission. We will have the right to use such images in our own discretion after the sale of the Piece. During the period in which the Piece is protected by copyright, the copyright remains with its author (or any person to whom that right has been assigned). You are purchasing the Piece, but not the right to produce copies of the Piece (including photographs thereof) for publication. If such rights are sought, you should contact the copyright owner.

11 Consumer Protection RETURNS AND EXCHANGES

11.1 This clause applies only where you are deemed to be a consumer for the purposes of the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

11.2 In the event that our Contract is concluded "off-premises" or through distance communication you have the right to cancel the Contract within 14 days from the day on which you acquire, or a third party nominated by you acquires, physical possession of the Piece. Where the Piece consists of more than one item (which are to be delivered separately), such cancellation period will expire after 14 days from acquiring physical possession of the last item (the "Cancellation Period").

11.3 To exercise your right to cancel, you must inform us of your decision to cancel by a clear statement (by email to HELLO@VOLVERLONDON.COM) sent prior to the expiration of the Cancellation Period.

11.4 If you cancel the Contract, you must also return the Piece to us by hand, courier or recorded mail to the address as set out on the invoice at your own cost within 14 days after the day of notifying us of the cancellation unless the Contract was concluded "off-premises" and the Piece cannot by its nature be returned by post in which case we will collect the Piece at our own expense.

11.5 The Piece must be returned to us in the same condition in which you receive it (which does not interfere with your right to take any reasonable steps to examine the Piece). You have a legal obligation to take reasonable care of the Piece whilst it is in your possession. If you fail to comply with this obligation, we may make a deduction from the reimbursement you are entitled to for loss in value of the Piece.

11.6 We will reimburse to you all payments received from you, excluding delivery costs by the same initial payment method less the 20% restocking fee.

11.7 We will make the reimbursement without undue delay, and not later than:
(a) 14 days after the day we receive back from you the Piece, or
(b) (if earlier) 14 days after the day you provide evidence that you have returned the Piece, or
(c) if the Piece was never supplied, 14 days after the day on which we are informed about your decision to cancel the Contract.

11.8 We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. Unless we are collecting the Piece pursuant to this section 11, we may withhold reimbursement until we have received the Work back or you have supplied evidence of having sent back the Piece, whichever is the earliest.

12 Law and jurisdiction

12.1 These terms and conditions and any non-contractual obligations arising from or in connection with them shall in all respects be construed and take effect in accordance with English law.

12.2 The courts of England and Wales will have non-exclusive jurisdiction in relation to any dispute: (a) arising from or in connection with these Terms; or (b) relating to any non-contractual obligations arising from or in connection with these terms and conditions.

RETURNS

You have a right to return your order under the distance selling regulations for any item purchased on a fixed-priced sale for a full refund ( less the 20% restocking fee)within fourteen days from the date received. However, you must take reasonable care of the item/s. You will be responsible for the shipping costs both to and from your address.
To cancel your order, you must advise us by writing to hello@volverlondon.com ASAP. Orders can not be cancelled once they have been sent out. All parcels are sent back at your own risk. We would advise using recorded delivery as the parcel is not our responsibility until we sign for it.

PLEASE NOTE: We will only accept the return of item/s if sent back in original unused condition; we reserve the right to reject items returned in an unsaleable quality. This includes any items that smell of smoke and items returned in unsuitable packaging.